FAQ

To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.

Frequently Asked Questions

Fulda Memorial Library

How do I get a library card?

Stop in at your local Plum Creek library and ask to sign up. The card is free. You will need to fill out a Plum Creek Library System application form and present a photo ID. Children will need a parent or guardian to sign the application form. Print out an application formEspanol

What is my password?

Your password is the last four numbers of your library card ID code. If you have difficulty accessing your account, please contact your local library.

How do I access my online patron account?

In our online catalog, go to the right column of the page. Enter your 14 digit PCLS library card barcode and the last four numbers of this code as your password. Click Log in. You will see all of the materials you have checked out and when they are due. If you have any items on hold, a hold tab will appear next to the Checked out tab at the top of the list. click the Holds tab to check the status of your holds. On the left side of the page you can click the my fines tab to see if you owe any fines and what items the fines are associated with. Click on the my personal details tab to make changes to your home address, telephone number, or email address. Your home library will receive an email contating these changes and will apply them to your account. Click on the change my password tab if you want change your password for this account. Please remember to write your new password down if you change it. Library staff are only able to reset your password, they cannot see what your current password is. Click the my messaging tab to select what type of notices you want to recieve. When you are ready to leave the site, click on the orange Log Out button on the top right corner of the page.

How do I find items online?

You can search for books and other materials using the gray search bar at the top of the page. Enter a title, author, or a subject into box and click the blue button on the right of the search box to search the entire PCLS catalog. You can also limit your search by author, title, subject, or ISBN by using the drop down list between the search box and the search button. Click Advanced Search to do more detailed searches, such as searching by item type, shelving location, or searching individual libraries.

How do I reserve or place a hold on an item online?

Log into your Plum Creek Library account using the the Log in to your account box in the right column of the catalog home page. You can search for materials by using the gray Search box at the top of the Home page or click on Advanced Search. Advanced Search also allows you to search by item type (book, DVD, CD). Once you have found an item you want to reserve, click the Place Hold link in the gray box on the right of the screen. On the Place Hold screen, verify that the library listed in the Pickup Location column box is the library you want to pick up the item; the default selection is your home library (where you registered and received a library card). It is VERY IMPORTANT that you verify the LOCATION here. When finished, click the Place Hold button and you will be returned to the my summary page and the Holds tab will be highlighted, showing the item you have on hold and your posotion in the holds queue.

Do you need a hold to go into effect on a future date? Do you no longer need the item you placed on hold after a certain date?

If you want the hold to begin on a certain date in the future, click the icon below the Hold starts on date box and choose your beginning date from the popup calendar. If you will not need the item after a certain date, click the icon below the Hold not needed after box and choose your date from the popup calendar. Your hold will be removed from the holds queue on that date.

How do I renew items online?

You can renew books in your online account .On the my summary page of your account, click on the blue Renew link for each item you would like to renew. You can also click on the Renew All button at the bottom of the list to renew all of your items at once. If an item says Not renewable, you have no renewals left on that item. Please contact your local library for assistance.

How do I return items?

You can return items to any Plum Creek member library, regardless of where the items were checked out.

How do I get an item I can't find in the PCLS catalog?

You can search the MnLINK Gateway, which will access most Minnesota libraries, including public library systems, public and private colleges and universities, schools, and state agencies. Use the Get It button to the right of the item title and log in with your PCLS library ID, PIN/password, and select the location where you would like to pick the item up. Your PIN/password number is the last four digits of your library card bar code.

City Hall

What hours is City Hall open?

City Hall is open from 7am - 4pm  Monday - Friday.

Ordinances

May I burn trash and leaves inside the city limits?

No, not at the current time due to dry conditions in our county.  Please contact city hall if you have any questions.

Application Process

I am interested in applying for a job with the City of Fulda, what do I do?

You will need to fill out an application if available.  Please ensure you meet the qualifications for the position you wish to be considered for.  If you would like to include a resume, simply attach it to the completed application. You may mail or drop off the application at City Hall.  Interviews will be scheduled accordingly.

Does the City of Fulda hire part time employees?

Yes, we do hire part time employees.  Availability of these positions will be posted here when available.

Building Permits

What is the process for getting a building permit?

Take a moment to read all required information provided. Then print and fill out the building permit application form and return to city hall.  Should you have any additional questions, please feel free to give us a call or send us an email.  We will be happy to help you.

Water Utilities

How could I have used this much water?

You may not have, the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.

What do I do if I am experiencing low pressure?

Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.

Why do I have a previous balance when I know I sent in my payment?

We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.

Why is my water discolored?

A repair could have been completed recently allowing air to enter the line, causing the milky look.

New Resident Resources

How do I sign up to receive Alerts and News & Notices?

Simply click the "Sign Up for Alerts" button located ……fill out the brief form with your preferred contact information and click submit

Where do I go to vote?

All City elections are conducted by the City of Fulda please visit the elections page for locations and upcoming election information.